Considered from our door to yours
Protected for the journey.
A statement mirror deserves thoughtful handling. Discover the layers that help protect your piece in transit—and what to do when it arrives.
Packaging construction may vary by mirror and size.
ANTOK Signature
Surface protection
Protective layers help limit rubbing and contact with the mirror’s surface.
Supported edges
Foam and corner supports cushion vulnerable parts of the frame.
Outer protection
A sturdy outer carton contains and supports the packed mirror during transit.
INSIDE THE PACKAGE
A layered approach.
A mirror’s size and shape guide the packaging around it. Protective material separates surfaces, shaped cushioning supports the piece and the outer carton adds another layer between the mirror and its journey.
The packaging image illustrates this approach. Exact components may vary with the model and size ordered.
ON ARRIVAL
A few moments of attention.
- Inspect the outer carton before unpacking and photograph any visible damage.
- Open carefully on a clear, protected surface. Use two people for large mirrors and follow the supplied instructions.
- Check the mirror and keep all original packaging until you are satisfied with your delivery.
IF SOMETHING IS WRONG
We are here to help.
If your mirror arrives damaged, contact support@antoksignature.com within 48 hours of delivery. Include your order number and clear photos or video of both the mirror and the outer box.
Our team will review the issue and arrange a replacement or refund in accordance with our return and refund policy. Avoid handling broken glass. Keep the packaging for assessment.
Good to know
A few helpful answers.
Does protective packaging guarantee there can be no damage?
Packaging helps reduce transit risk, but damage can still occur. Inspect your delivery and contact us promptly if there is a problem.
What should I send when reporting damage?
Your order number, photos or video of the affected mirror, and photos of the outer carton. Contact support@antoksignature.com within 48 hours of delivery.
Should I keep the original packaging?
Yes. Keep all protective materials while inspecting your delivery. Complete original packaging is also required for an eligible return.